Instructions: Password Reset & Email Access

Jul 12, 2021

Hi all,

We are pleased to share that email is now available!

  • Access is through webmail only at this time. Email via outlook and Wedge-approved cell phones is not yet functional.
  • Webmail can only be accessed via a Wedge laptop that is connected to the Wedge network from the office. Webmail is not accessible via Wyse terminals. Webmail is not accessible remotely.

Instructions for changing your password and accessing email are below.

  • Staff that use Wedge laptops already connected to the Wedge ethernet can skip to Step 2.
  • Staff that use Wedge laptops already connected to the Wedge ethernet AND have already reset their password since network disruption can skip to Step 3.
  • If you experience any issues during this process, alert your supervisor who will help you troubleshoot and communicate your issues to IT as needed.

 

STEP 1: Connecting to the Wedge network

  • Webmail can only be accessed via a Wedge laptop that is connected to the Wedge ethernet network from the office. Webmail is not accessible via Wyse terminals. Webmail is not accessible remotely.
  • If your laptop is not connected to the Wedge network:
    • Login to your laptop as usual
    • Unplug the ethernet cord from the Wyse terminal and plug it into the ethernet port on your laptop.

    • Logoff from your account. To logoff:
      • Select the Start button in the bottom left corner

      • On the top left side of the Start menu, click the three lines

      • Click your name, and when the menu pops up select Sign out.

  • To proceed, you must log back in to your account.

 

STEP 2: Changing Your Password

  • When prompted to login for the first time since network disruption, you will be required to reset your password.
  • Follow the login process as prompted by the laptop, and when the system alerts you to change your password, click “ok”.
  • Follow password reset prompts from system.
  • Passwords will be required to follow the below complexity requirements:
    • Passwords must be at least 12 characters
    • Passwords must contain at least 3 of the following
      • Numbers
      • Lowercase letters
      • Uppercase letters
      • Special characters (!@#$)

 

STEP 3: Accessing your email (Web Mail)

  • Open up a browser while connected to the Wedge ethernet network and go to: https://mail.wedgepc.com/owa
    • NOTE: Webmail can only be accessed via a Wedge laptop that is connected to the Wedge network from the office. Webmail is not accessible via Wyse terminals. Webmail is not accessible remotely.
  • Enter in your username and password in the following format:
    • Domain\user name: username@wedgepc.com (ex: jgriffith@wedgepc.com)
    • Password: Your NEW network password
  • Click “Sign in”

  • Welcome back to your email!
  • Please note, as a result of the network disruption:
    • Due to our system’s storage limits, some emails sent to you during the disruption may not have been delivered to your mailbox.
    • Email is only available on webmail at this time. Email via outlook and Wedge-approved cell phones is not yet functional. We will update staff when email is again functional through these methods.

 

Password Policy:

  • Passwords change every 90 days
  • Passwords must be at least 12 characters
  • Passwords must contain at least 3 of the following
    • Numbers
    • Lowercase letters
    • Uppercase letters
    • Special characters (!@#$)
  • Accounts will lock out after 5 invalid attempts. Accounts will be locked out for 15 minutes after the 5 failed attempts.