Good Afternoon Team,
It has come to our attention that many of the pharmacies that our members use have been closed since the weekend, and they are unable to get their life-sustaining medications. As you know, we have a partner pharmacy run by Genoa Healthcare, located at our Venango location. They also have two Care Management Consultants (CMCs) located at North and Juniper, who can help coordinate members’ pharmacy services and deliveries.
I wanted to recognize our Logan team, who quickly responded to our members’ pharmacy closures, started registering members for Genoa, and began working with our Genoa pharmacy to get things going. A special shout-out to Michelle Bradshaw, Dina Roman, and Ariana Rivera for your ingenuity! And a big thanks to our Genoa partners for being there when we need them most!
I’ve also attached some literature from Genoa for your reference.
Please don’t hesitate to let me know of your successes in creative solutions at your sites. Great work!